Frequently Asked Questions
Do you come to meet my pets first?
Yes, We will have to arrange a meet and greet consulation before we can accept bookings. Things we talk about are :-
What is included in your consulation fee?
Our time to come and assess your dog or spent going through pet care instructions. All of our paperwork, documention, key collection (if not given to us on the day), etc and a trial adventure walk for you dog. The fee also covers any new forms that you might need to update your details with us.
Are you insured and licensed?
We do have business insurance and we are also hold a licence from West Somerset Council. This means our home has been inspected and all rules and guidelines have been followed to meet animal welfare standards.
What services do you offer?
We offer Dog Walking; this is either solo walks or adventure walks. We also offer dog day care, dog boarding, adventure hikes and home visits for all types of pets. Day Care and Boarding are only available for the dogs who join our adventures.
What are your opening times?
Which areas do you cover?
We only cover a maximum of 5 miles from Carhampton. So Minehead, Dunster, Blue Anchor, Bilbrook and Watchet. Anywhere over 5 miles up to around 10 miles is charged an additional £3 per service booked.
Do you have any dog restrictions?
We cannot take any breeds that are banned in the UK. We welcome all breeds of all sizes as long as they pass their assessment.
Do you accept dogs that aren't neutered?
We do accept females and males that aren't neutered on our walks, for day care and for home boarding as long as they pass our assessment. We only accept females that aren't neutered provided that we are made aware of their seasons. If seasons are known and we can be assured that no season will happen during their stay, your dog maybe accepted under the terms and conditions, regarding to your dog being sent to your emergency contact or to kennels.
What type of things do you do on your dog adventures?
How would you transport my dog?
Will you clean my dog after their walk?
Dogs will get muddy and dirty. We do have towel coats but can't guarantee dirt free dogs and bone dry dogs when they arrive home. We will do our best.
What services to you carry out when visiting my pet?
We do feeding, fresh water, etc. cleaning of enclosures, playtime, cuddles and medication (if required). If we haven't mentioned something that you are looking for please do message us.
How do I book, pay and cancel my bookings?
Bark&Play only accepts bookings in writing, i.e. text, email or Facebook messages (bookings are never done over the phone). All bookings will be confirmed with a confirmation message. If you haven't received one, then please do contact us.
What are your prices?
Solo Dog Walks: